Napoleon

"It has been very frustrating trying to find a fireplace service tech to work on my fireplace and chimney. Thank goodness I finally found Larry at Custom Fireplaces and More. He knows what he is doing and will help you get up and running without billing you a fortune. You can tell from speaking with him on your unit that he knows fireplaces. He jumps right in and goes to work. Very good experience with Larry!!"

- Philip Burnett

"Larry is absolutely fantastic! Hopefully you'll never lose him because he certainly knows the ins and outs of fireplaces. We were very impressed with his knowkledge and expertise. We never had a propane fireplace before and ours wasn't working and we were told the remote had never worked. He cleaned our entire fireplace, logs, fixed the remote which we found was a very simple fix, replaced all the batteries, and spent a good hour going over everything with us, so we knew how it
operated, what to do, what not to do and everything in between. Thank you Larry... We are loving our fireplace!"

- Linda Dean

"I am so pleased with my wood burning stove that I purchased from your company. The installers, Alex and Marty, were amazing. They were professional, and knowledgeable about their work. There was some concerns about the placement of my unit, but they worked everything out. I am so pleased with everything, thank you Alex and Marty."

- Dorothy Bogdan

"Alex and Travis were excellent with the install today and had so many great money saving suggestions! Though difficult to deal with staff in the store, these 2 installers were very friendly and knowledgeable. They are what makes this company great! Thanks for all your work today Alex and Travis! Hope to see ya again soon!"

- Buffi Stancil