About Custom Fireplaces & MoreÂ
Our Journey: From Foundation to the Future
Started as one of TN’s first chimney sweep in 1981
Our first store was built in 1986
It was located in Jamestown, TN, and made entirely out of firewood and mortar. Watch the slide show to view our previous location, storefront, and first chimney sweeps!
Why Choose Custom Fireplaces & More?
We’ll answer all of your fireplace questions accurately and thoroughly.
Bob & Fran turned disaster into a blessing by starting their local fireplace shop – Custom Fireplaces & More – in 1986 with SAFETY & EDUCATION for their customers as their top priority! They have guided and trained their staff to customize the appliance and service to the unique needs of their customers – not just selling another fireplace or stove.
8400 square foot showroom that has always been heated solely by wood!
From what our various industry representatives from all over the US and Canada have told us, there isNO other fireplace shop in either country like Custom Fireplaces & More that heats a very large showroom (8400 square feet) only with wood, without any conventional electric or gas central heat! We also have never had any kind of conventional heat bill! If you are interested in ditching your heat bill entirely, or at least seriously wanting to reduce it, we are ready and eager to help you!.
We will consult with you on choosing the best fuel and type of fire appliance to meet your home improvement goals, including efficiency, heat source, budget, aesthetic and of course SAFETY FIRST!
Find Out The Advantages And Disadvantages Before You Buy!
Have you ever been frustrated by a salesperson who lacks sufficient product knowledge or doesn’t seem to care about taking the time or effort to explain the details you need to know to make the right choice? Who hasn’t? When it comes to choosing a fireplace, you can hardly afford not to be well informed! When you visit Custom Fireplaces, you’ll be refreshed by our in-depth knowledge of our products, and our educational, patient and caring approach to guiding you through the selection of the right hearth product or gas grill. We value all your questions. We want you, our customer, to be able to confidently choose the best fireplace, stove, gas log, or gas grill for your family’s lifestyle.
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There are certainly many sources of hearth products these days, and like anything, quality ranges from high to low. However, even the highest quality products may not serve you well with beauty, safety and suitability for your needs that you expect and deserve, if they are chosen without full knowledge of the range of quality compared to other products in the same class and the various advantages and disadvantages. Even if you select a high quality product, should you someday need service, the warranty is only as good as the dealer who backs it. A dealer is only as good as the skills, experience, and integrity of its owners and employees.
Of course you expect a salesperson to tell you about the advantages to a particular product. But what may seem to be an advantage for one person can be a disadvantage for another! How many places have you shopped where you are frankly informed of any possible disadvantages for the use and goal you have in mind? WE WILL! WHY? We want you to be pleased with your purchase and with your experience with our company for years to come. We want you as our customer for life!
So, when you want to be confident that you’ll have all your questions answered accurately, and you’ll be fully informed of all the pros and cons concerning a particular model before you buy, choose Custom Fireplaces as your fireplace supplier.
Why Choose Custom Fireplaces & More?
We’ll answer all of you fireplace questions accurately and thoroughly in a way that makes sense.
Bob & Fran turned disaster into a blessing by starting their local fireplace shop – Custom Fireplaces & More – in 1981 with SAFETY & EDUCATION for their customers as their top priority! They have guided and trained their staff to customize the appliance and service to the unique needs of their customers – not just selling another fireplace or stove.
There is NO other fireplace shop in the surrounding area of Cookeville, TN that has an 8400 square foot showroom heated solely by wood! Custom Fireplaces & More will consult with you on choosing the best fuel and type of fire appliance to meet your home improvement goals, including efficiency, heat source, budget, aesthetic and of course SAFETY FIRST!
Free Consultation, No Obligation!
For sound advice you can trust: Fran and Bob Marengo (“MA & PA FIREPLACE”), owners, invite you to call toll-free at 1-800-264-8181, or 526-8181 for local calls, or e-mail your questions. Better yet, come in for a no cost, no obligation, one-on-one consultation for help choosing the right hearth product or gas grill. If you are building a new home, just call or e-mail us and ask for free pre-construction planning. We’ll be happy to help you sort through your priorities and select the features most important in the hearth product which will best suit your family’s needs.
What Sets Us Apart From Other Stores:
- We have broad product knowledge based on our 76 years of experience.
- We are willing to take the time necessary to answer all your questions and explain the details.
- We are dedicated to educating our customers and customers-to-be about the pros and cons of each product.
- We offer a great gas selection, as well as pellet, wood & electric.
- We offer our technical expertise to support the efforts of do-it-yourselfers.
- We offer FREE pre-construction planning to help you lay out your space.
- We offer FREE fireplace and hearth design service with purchase of fireplace or stove. Fran, our resident artist, can offer you creative design ideas and can bring these ideas to life for you with a sketch which is yours to keep.
- We give you thorough, accurate advice on proper installation, operation and maintenance.
- Our skilled, knowledgeable, “career” full-time installers will get the job done right. National Fireplace Institute Certified.
- We are open Monday through Saturday 9:00AM – 5:PM and by appointment after normal business hours.
Get Inspired
At Custom Fireplaces & More, we have over 36 years of experience with working on fire appliance projects for our wonderful new and loyal customers. To see our body of work, please click the button below.
